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Sterling Care Simplifying Care. Enhancing Lives.

Sterling Estates’ care coordination program is designed to simplify the often-complicated process of caring for a loved one, allowing us to focus on providing an improved level of care for our residents. By collaborating with families and healthcare providers, we aim to enhance residents’ quality of life and reduce preventable emergency room visits and hospitalizations.

Each Sterling Estates community features a dedicated RN Care Director who actively assists residents in managing their daily health needs. This RN Care Director partners with other healthcare professionals to advocate for residents during care transitions, ensuring seamless communication between providers, reconciling medications, and scheduling follow-up visits with physicians. Our comprehensive approach ensures residents receive the highest level of coordinated care and support.


Sterling Care Model Benefits

Personalized Care
A tailored plan that outlines the specific services and support each resident requires to maintain their health, well-being, and quality of life.

Coordination of Care
Proactively assisting with and managing preventive healthcare services, including annual wellness visits, immunizations, and health screenings.

Chronic Condition Management
Utilizing evidence-based protocols to manage chronic conditions and monitor changes in health, helping to prevent emergency department visits and hospitalizations.

Sterling Care Model Outcomes

Minimal Rehospitalizations
Sterling’s 2% rehospitalization rate vs the national norm of 17%

Increased Resident Satisfaction
Coordinating care with providers, managing daily health needs, and overseeing urgent care to ensure comprehensive and seamless care for our residents.

Resident Healthcare Savings
Through Guardian Pharmacy our residents saved over $30k on prescription costs by resolving favorably for residents rejected third-party claims.

How Sterling Care Helps Improve the Health of Sterling Residents:

*The following are real accounts of residents’ experiences with Sterling Care, from Care Managers at Sterling Estates.

Chronic conditions are better managed with a care manager’s attention to evidence-based nursing protocols.

Care managers help close gaps in care by coordinating health services for the residents with their family members and care partners.

Sterling HealthPlus care managers are patient advocates who help keep the details of residents’ care — and health — on track.

Sterling Care Mode